Terms & Conditions

Last updated: August 11, 2026

Welcome to VitaCare+. These Terms and Conditions govern your use of our website, online medical store, and mobile application services. By accessing or using our platform, you agree to comply with and be bound by these terms.

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1. Acceptance of Terms

By downloading, browsing, or registering on VitaCare+, you acknowledge that you have read, understood, and accepted these Terms and Conditions, along with our Privacy Policy. If you do not agree with any part of these terms, please discontinue use of our services immediately.

2. Eligibility & Account Registration

To use our online pharmacy services, you must meet the following criteria:

• You must be at least 18 years of age or accessing the site under the supervision of a legal guardian or parent.
• You agree to provide accurate, current, and complete information during registration and keep your account details updated.
• You are entirely responsible for maintaining the confidentiality of your account credentials and password.

3. Prescription Policy

Purchasing prescription medicines through VitaCare+ is subject to strict regulatory verification:

• You must upload a valid, legible prescription issued by a registered medical practitioner to order scheduled or prescription drugs.
• Our partnered licensed pharmacists reserve the right to verify the prescription and cancel orders if the prescription is deemed invalid, altered, or expired.

4. Pricing, Orders, and Payments

All prices listed on the platform are subject to change without prior notice. We ensure that accurate pricing is displayed, but errors may occasionally occur.

• Payments can be made securely via online payment gateways (Credit/Debit Cards, UPI, Net Banking) or via Cash on Delivery (COD) where available.
• VitaCare+ reserves the right to refuse or cancel any order due to stock unavailability, pricing errors, or suspicion of fraudulent activity.

5. Limitation of Liability

VitaCare+ acts as an online marketplace and delivery intermediary connecting users with licensed retail pharmacies. We shall not be held liable for any side effects, adverse reactions, or ineffective treatments resulting from medicines or healthcare products purchased through our platform. Always consult your primary physician before starting any medication.

6. Intellectual Property

All content, logos, trademarks, graphics, and software on this website are the intellectual property of VitaCare+. Unauthorized use, reproduction, or distribution of any materials without prior written consent is strictly prohibited.

7. Modifications to Terms

We reserve the right to modify, amend, or update these Terms and Conditions at any time. Continued use of the platform after changes are posted constitutes your binding acceptance of the updated terms.

8. Contact Information

If you have any questions or queries regarding these Terms and Conditions, please contact us at: